Privacy Policy

Last Updated: July 3, 2025

This Privacy Policy describes how Vstfab (“we,” “us,” or “our”), operated by Venkatachalapathi, collects, uses, and discloses your personal information when you visit, use, or make a purchase from Vstfab.com (the “Site”), which is built on the WordPress WooCommerce platform.

1. Who We Are

• Website Name: Vstfab.com

• Company Name: Vstfab

• Proprietor: Venkatachalapathi
• Email: k.venkatachalapathi@gmail.com
• Contact Number: 9384269805
• Address: 2/554, C5 Sai Nagar, Teachers Colony, Bellathi Post, Karamadai Coimbatore – 641104, India

2. Information We Collect

When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual (including the information below).

We collect the following types of Personal Information:

• Device Information:
  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our platform provider, WordPress WooCommerce, and potentially other analytics services we may use.
• Order Information:
  • Examples of Personal Information collected: your name, billing address, shipping address, payment information (excluding full credit card details, which are handled by our payment gateway), email address, and phone number.
  • Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: Shared with our payment gateway (Razorpay) and shipping partner (Shiprocket).
• Customer Support Information:
  • Examples of Personal Information collected: Name, email address, phone number, and details of your query.
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.

3. How We Use Your Personal Information

We use your Personal Information to:

• Operate and maintain our WordPress WooCommerce-powered Site.
• Process and fulfill your orders placed through WooCommerce.
• Communicate with you regarding your orders, inquiries, and promotions.
• Improve our products, services, and the overall customer experience.
• Prevent fraud and ensure the security of our Site.
• Comply with legal obligations.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us provide our services and fulfill our contracts with you, as described above. For example:

• WordPress/WooCommerce: As our e-commerce platform, WordPress WooCommerce processes much of the data on our Site. You can learn more about WordPress and WooCommerce’s privacy practices on their respective websites.
• Razorpay: We use Razorpay for processing payments. When you make a purchase, your payment information is directly processed by Razorpay. We do not store your full credit card details on our servers. You can read more about how Razorpay uses your Personal Information here: https://razorpay.com/privacy/
• Shiprocket: We use Shiprocket for managing and delivering your orders. Your shipping details, including name, address, and contact number, are shared with Shiprocket to facilitate order delivery. You can read more about how Shiprocket uses your Personal Information here: https://www.shiprocket.in/privacy-policy/
• We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Your Rights

Under the Digital Personal Data Protection Act, 2023, you have certain rights regarding your personal data. These may include the right to:

• Access: Request access to your personal data that we hold.
• Correction: Request correction of inaccurate or incomplete personal data.
• Erasure: Request erasure of your personal data under certain circumstances.
• Portability: Request the transfer of your personal data to another data fiduciary.
• Withdraw Consent: Withdraw your consent for the processing of your personal data at any time, where the processing is based on your consent.

To exercise any of these rights, please contact us using the details provided in Section 1.

6. Cookies

We use cookies to enhance your experience on our Site. Cookies are small data files that are placed on your device or computer and often include an anonymous unique identifier. Our WordPress and WooCommerce setup utilizes cookies for various functionalities like managing your shopping cart, user sessions, and analytics. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

7. Do Not Track

Please note that we do not alter our data collection and usage practices when we detect a “Do Not Track” signal from your browser.

8. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at k.venkatachalapathi@gmail.com or by mail using the details provided below:

Vstfab 2/554, C5 Sai Nagar, Teachers Colony, Bellathi Post, Karamadai Coimbatore – 641104, India Phone: 9384269805